Shannon is a mediator and workplace investigator with ADR Chambers. Shannon’s areas of practice include workplace restoration, professional regulation, commercial disputes, employment, insurance, real estate and family disputes. She has mediated for public and private sector organizations including government agencies, banking and financial services, corporations, non-profit organizations and higher education institutions. Shannon has done workplace restoration for government, legal professionals, higher education institutions and private organizations.
Shannon is an adjunct professor at Osgoode Hall Law School and has been the lead instructor of courses at Osgoode Professional Development (OPD). She currently co-directs and teaches the OPD negotiation certificate course and teaches and consults in the public and private sector.
Shannon worked for the Law Society of Ontario for over 16 years. Between 2005 and 2017, Shannon was Counsel, Professional Development and Competence where she developed and oversaw continuing professional development for civil litigators. She also managed the LSO e-courses leading a team on script writing, graphic design, production and marketing of the courses. From 2003 to 2005, Shannon was Counsel, Complaints Resolution, mediating and investigating disputes between complainants and lawyers.
Shannon has a Master’s Degree in International Relations, an LL.B. and an LL.M. (Dispute Resolution) from Osgoode Hall Law School, and completed an Honours B.A. in political science at the University of Toronto. She has completed additional course work in management and design of e-learning as well as published work on trust and ethics in mediation and negotiation.