News & Articles

REPRINTED FROM THE FRANCISE VOICE, CANADIAN FRANCHISE ASSOCIATION OFFICIAL MEMBER MAGAZINE, January 12, 2022 By: Frank Zaid A number of years ago the International Franchise Association Franchise Relations Committee published a handbook entitled “Resolving Disagreements by Working Together: A Dispute Resolution Handbook for Franchisors and Franchisees”.  In the Introduction to the handbook it was stated that […]

REPRINTED FROM THE FRANCISE VOICE, CANADIAN FRANCHISE ASSOCIATION OFFICIAL MEMBER MAGAZINE, November 12, 2021 By: Frank Zaid The effect of the COVID-19 epidemic on franchising has been enormous.  Much has been written and spoken about the economic effects on franchisors and franchisees, the distribution problems caused by lockdowns and social distancing, the inability of service […]

REPRINTED FROM THE FRANCISE VOICE, CANADIAN FRANCHISE ASSOCIATION OFFICIAL MEMBER MAGAZINE, December 22, 2021 By: Frank Zaid I have been involved in franchising in many capacities for over 45 years, as a franchise lawyer, a mediator, an ombudsman, an arbitrator, an expert witness, an investor, a business franchise consultant,  a member of franchisor advisory boards […]

REPRINTED FROM THE FRANCISE VOICE, CANADIAN FRANCHISE ASSOCIATION OFFICIAL MEMBER MAGAZINE, February 17, 2026 By: Frank Zaid In Canada, franchise disputes which are not settled at early stages may proceed to mediation which is a voluntary process agreed to by the parties and their respective counsel (if lawyers have been retained by that time). Mediation […]

News provided by NADN Dec 02, 2025, 11:30 ET Celebrated Canadian neutral awarded the Academy’s highest honor for excellence in both conflict resolution and ADR training. OCALA, Fla., Dec. 2, 2025 /PRNewswire-PRWeb/ — The National Academy of Distinguished Neutrals (NADN) is proud to announce that Allan J. Stitt, a leading figure in Canadian dispute resolution, […]

by Barry Arbus Background In the Fall of 2023, the Chief Justice of the Ontario Superior Court of Justice and Ontario’s Attorney General announced their support for a comprehensive review of the Rules of Civil Procedure.[1] The mandate of the Civil Rules Review (“CRR”) Working Group “is to conduct a comprehensive and complete review of the Rules and […]

Published By Legal Sonsultant June 17, 2025 How Do Legal Professionals Successfully Negotiate Settlements to Avoid Lengthy Litigation? In my capacity as a mediator and arbitrator of franchise disputes, I mediated a dispute between a customer of a car dealership, the dealership, and the manufacturer of a vehicle relating to the purchase of a high-performance […]

Published By Franchise News June 16, 2025 https://franchisenews.io/qa/5-surprising-insights-about-the-franchise-industry-that-changed-my-perspective/ Franchisors Lack Alternative Dispute Resolution Knowledge I have been involved in the franchise industry for more than fifty years: 40 years as a franchise lawyer, 15 years as a franchise dispute mediator and arbitrator, as well as a franchise business operations consultant, expert witness, and member of […]

REPRINTED FROM THE FRANCISE VOICE, CANADIAN FRANCHISE ASSOCIATION OFFICIAL MEMBER MAGAZINE, FALL 2024 Franchise Legal, pages 22-23 By: Frank Zaid A number of years ago the International Franchise Association Franchise Relations Committee published a handbook entitled “Resolving Disagreements by Working Together: A Dispute Resolution Handbook for Franchisors and Franchisees.” The Introduction states that “Resolving disagreements […]

Published By CorporateLiveWire A number of years ago, the International Franchise Association Franchise Relations Committee published a handbook entitled Resolving Disagreements by Working Together: A Dispute Resolution Handbook for Franchisors and Franchisees. The Introduction states that “[R]esolving disagreements to the satisfaction of both franchisors and franchisees has become the hallmark of successful franchise systems.” That […]