An Ombuds is a neutral and independent investigator.
The typical Ombuds process includes an attempt to resolve the dispute, an investigation, and recommendations if there is no resolution. As well, an Ombuds can identify systemic issues that lead to poor service or denial of people’s rights.
For more information please contact us.
ADR Chambers Municipal Ombuds Office
ADR Chambers Ombuds Office investigates complaints brought by members of the public about a decision made by a municipality for whom ADR Chambers provides Ombuds services. ADR Chambers Ombuds Office investigates complaints about municipal government actions, recommends improvements for governance, and resolves individual issues.
For more information, please visit municipalombuds.ca.
For more information about our Investigators and Investigations Process, please visit our ADR Chambers Investigations website.
