The ADR Chambers Canadian Investment Regulatory Organization (CIRO) arbitration program provides CIRO-regulated investment dealers and their clients with an alternative to litigation to resolve their disputes in Ontario, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, New Brunswick, Manitoba, Saskatchewan, Alberta, British Columbia, Yukon, Northwest Territories, and Nunavut.
The ceiling for claims is $500,000 and the investor can decide whether the arbitrator can award legal costs.
ADR Chambers is independent of CIRO, and has been engaged by CIRO to administer the arbitration program. CIRO’s Investment Dealer and Partially Consolidated Rules 9502 requires CIRO investment dealers to participate in arbitration proceedings should a client initiate them.
A dispute qualifies for the CIRO Arbitration Program if:
- the client is a resident in Ontario, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, New Brunswick, Manitoba, Saskatchewan, Alberta, British Columbia, Yukon, Northwest Territories, or Nunavut;
- the investment dealer is a CIRO Member firm;
- the client has attempted to resolve the dispute directly with the investment dealer; and
- the facts in dispute occurred after January 1, 1992 (British Columbia), June 30, 1998 (Ontario), June 30, 1999 (Atlantic Provinces), or July 1, 1999 (Manitoba, Saskatchewan and Alberta).
Documents
- Rules of Procedure (Effective June 1, 2023) (PDF)
- Arbitration Rate Schedule (PDF)
- Notice of Arbitration (PDF)
- Arbitration Agreement (PDF)
- Arbitration Agreement (British Columbia) (PDF)
- Claimant Cost Election (PDF)
Additional Information
For general information on initiating arbitration proceedings, please contact the Administrator of the ADRC-CIRO Arbitration Program at:
Telephone: 416-362-8555 or 1-877-438-7113
Email: ciro-admin@adr.ca
