Investment Industry Regulatory Organization of Canada (IIROC)

The ADR Chambers Investment Industry Regulatory Organization of Canada (IIROC) arbitration program provides IIROC member firms and their clients with an alternative to litigation to resolve their disputes in Ontario, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, New Brunswick, Manitoba, Saskatchewan, Alberta, British Columbia, Yukon, Northwest Territories, and Nunavut.

The ceiling for claims is $500,000 and the investor can decide whether the arbitrator can award legal costs.

ADR Chambers is independent of IIROC, and has been engaged by IIROC to administer the arbitration program. IIROC Dealer Member Rule 37 requires Dealer Members to participate in arbitration proceedings should a client initiate them.

A dispute qualifies for the IIROC Arbitration Program if:

  • the client is a resident in Ontario, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, New Brunswick, Manitoba, Saskatchewan, Alberta, British Columbia, Yukon, Northwest Territories, or Nunavut;
  • the investment dealer is an IIROC Member firm;
  • the client has attempted to resolve the dispute directly with the investment dealer; and
  • the facts in dispute occurred after January 1, 1992 (British Columbia), June 30, 1998 (Ontario), June 30, 1999 (Atlantic Provinces), or July 1, 1999 (Manitoba, Saskatchewan and Alberta).

Documents

Additional Information

For specific information on initiating arbitration proceedings, please contact the IIROC Program Administrator at ADR Chambers at:

Telephone: 416-362-8555 or 1-877-438-7113
Email: iiroc-admin@adrchambers.com